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Game master

A game master intervenes throughout a part of a video game, guiding the players in their progression. They may be required to explain the story, detail the environment, and answer player questions.

Game Master job description
Last update
Study level: bachelor’s degree
Recommended high school specialisation: Economic or Scientific
Employability: Good
Starting salary: € 1,833
Salary after experience: € 2,500
Mobility: Good
ROME code : E1101
FAP code : V5Z81

The responsibilities of a game master

A game master works within a video game but also sometimes outside of it. They have responsibilities that reach further than the simple act of hosting the online community. So what do they do?

  • They guide the community of a video game
  • They explain, give clues, advise
  • They can answer questions from players
  • Organise games, challenges, win gifts
  • They build a community’s loyalty

The skills of the game master

Doing this job requires specific skills that a GM should be able to have, such as:

  • Communication and marketing tools (social networks)
  • The basics of MMORPG video games
  • Management of player requests (after-sales service, monetisation, etc.)
  • Be able to test the game and its updates
  • Produce reports
  • Managing in-game events
  • Ensuring the rules are respected

The qualities of a game master

Hosting the community of a video game and bringing it together are the two main objectives of a game master. They, therefore, need to communicate well with the players. In addition, the qualities of GM are based on:

  • Reactivity
  • A creative spirit
  • Dynamism
  • Attention
  • Work ethic
  • Spelling
Le game master d'un jeu vidéo a pour mission d'animer et de fédérer des joueurs à la fois durant une partie, mais aussi en dehors, sur les réseaux sociaux et forums
A game master of a video game has responsibilities to host and unite players both during a game, but also outside, on social networks and forums

Studies needed to become a game master

Strictly speaking, there are no studies needed to become a game master. This is a profession that you can do following a work experience as a live operations manager or community manager. However, knowing the fundamentals of video game production and communication strategies can be crucial. After a technical high school diploma in management or science of the arts, or in literature, digital or arts, the ideal path is to choose a course in video game careers— to a bachelor’s degree level at the minimum.

Which course?

Among all the training courses in video games in France, those that we offer to G. Business are geared towards professional immersion and project-based pedagogy. First, our bachelor’s degree in video games and esport management allows students to learn the basics of video game culture, communication, marketing and even project management.

Then, our MBA in marketing, communication and digital transformation of video games allows you, over two years, to further improve your skills to become a game master. Internships, masterclasses, professional meetings and conferences complete our degree programs.

Learn more

Do a game master internship

At our school, we want every student to have their first experience in the workplace. This is why we make every effort to ensure that students can carry out internships throughout their course. In the bachelor’s degree, the internship periods extend from 2 months to 3 months. Then in the first year of the MBA, there are six compulsory months. Finally, in the second year of the master’s degree diploma, G. Business offers work-study placements, internships and fixed-term contracts.

We regularly offer internship offers, and we strongly advise you to be aware of online advertisements on specialised sites.

If finding a game master internship turns out to be more difficult than for other careers, we recommend doing internships in environments related to your professional career goals such as community management, communication or video game production.

The pros and cons

As in any job, advantages and disadvantages make up the profession of a game master.


  • A profession based on passion
  • Versatile
  • Great room for creativity
  • Strong development
  • Gateway to other careers


  • Salary range is limited
  • Low employability
  • Fatigue, daily management of reactions
Le game master freelance maîtrise parfaitement les bases du jeu vidéo MMORPG
A freelance game master masters the basics of MMORPG video games

The salary of a game master

The salary of a game master varies according to their status (freelance, fixed-term contract, long term contract, etc.). On average, it is between 22,000 and 30,000 euros gross per year in France. In the United States, some salaries can be around $ 100,000, but the average is $ 70,000.

Where can you work?

The major online video game publishers such as Blizzard or Gameloft have game masters for specific titles. Studios can hire game masters on a long term contract, fixed-term contract or freelance basis. This profession is also found in escape game companies, and they can also work at esport events.

The career of a game master

While the game master can come to this profession after being a player, a tester or a community manager, they can also do the opposite and move towards these careers. They can also work as a live operations manager or even an associate producer after a few years of experience.

Freelance game master

The advantage of the video game sector is that you can easily work as a freelancer. This is undoubtedly the case as a game master. They are passionate about video games, community management and hosting, experts in their field. A freelance game master can work on behalf of publishers for differing periods. The best way to do so is to have a minimum level of experience in video games, such as in communication, as a player or tester before embarking on a freelance adventure.

Comment devenir game master ?

While no course allows you to become a game master directly, choosing a school specialising in video game careers is a good idea. For three or five years, the bachelor’s degree in video games and esport management and the MBA in marketing, communication and digital transformation of video games from G. Business allows students to learn all the knowledge necessary to progress in this career. Therefore, it is possible to become a game master and take care of a community of players with this background.

In summary