| Level of studies: | master’s degree |
| Recommended high school specialisation: | Scientific or Economic |
| Employability: | Good |
| Beginner salary: | € 1,800 |
| Salary after experience: | € 5,000 |
| Mobility: | Good |
| ROME code : | H2502 |
| FAP code : | D6Z80 |
The responsibilities of a live operations manager
Daily, a live operations manager will take care of various responsibilities, such as:
- Analysing game performance and suggest improvements
- Coordinating and managing with the production, marketing and monetisation teams with events, video game animations for its release and during its exploitation
- Following up on online game updates, for example, by defining new features, fixing bugs, etc.
- Controlling the quality
- Optimising online monetisation
What skills do they need to master?
To work in this position, a live operations manager must have many skills and good practices. They know :
- Ways to monetise an online video game
- Operational marketing
- Video game culture
- Project management and management, analysis and market research
- Management
The qualities to have
While several skills are required, so are certain qualities. Being a live operations manager means having a personality that shows:
- Diplomacy
- Rigour
- Curiosity
- Analysis
- Initiative
- Autonomy
Which high school diploma must they take?
At this level, a company will ask that its future employee has a master’s degree. They need a high level of education because the position is high-responsibility. Therefore, in high school, you’ll need to choose between a technical high school diploma specialising in the science and technology of management and management (STMG) or a general high school diploma specialising in economic and social or digital sciences and computer sciences.
After, an education in business or engineering school is possible, for example, getting an MBA in a school specialising in video game careers.
Our G. Business school allows you to become a live operations manager. At the heart of our campus, located in Lyon and Paris, we offer quality education based on project-based pedagogy. Whether in bachelor’s degree in video games and esport management or an MBA in marketing, communication and digital transformation of video games, you will do projects either alone or with others during the five years, all the while constantly evolving in the world of gaming.
Our management school offers all the means to learn the fundamentals of marketing, communication, monetisation, business, loyalty strategy, etc.
Your education with us will be supplemented by internships, meetings, masterclasses, events, etc.
How to do a live operations manager internship?
Doing an internship in a company is the best way to familiarise yourself with your future work environment. This is why we have chosen to demand that the student does an internship at the end of the year of study (from high school diploma +1 to master’s degree).
For the first two years, the internships last two months each. It is three months in the third year. Then, six months at the end of the first year of an MBA and the last year is done via a work-study placement or through an internship or fixed-term contract.
Thanks to all of our partner companies and the professionals involved, we regularly offer internship offers.
In addition, it is possible to find the perfect offer on traditional sites like Jooble, Glassdoor or more specifically like Welcome to the Jungle.
The salary of a live operations manager
All over the world, the annual salary of a live operations manager is relatively high. In Canada, for example, it is $ 80,000 on average ($ 47,000 for the lowest).
In France, some salaries go up to 60,000 euros, but can start at 20,000 euros. With a salary as high as 132,000 dollars, the United States is on the top of the podium. The average salary is $ 83,000.
Which companies can you work in?
Often, it is the well-established video game companies that employ a live operations manager. Ubisoft regularly searches for these profiles, for example, or even Gameloft
Career developments
After you have become a live operations manager, it is possible to consider another position. Thanks to knowledge in marketing, project management, video games, becoming a production manager or even a producer is feasible.
The advantages and disadvantages of this profession
It is one of those popular careers that have become widespread with the advent of online games. Like all careers, it has its advantages and disadvantages, namely:
Advantages:
- Desired profession
- A high salary, especially abroad
- Coordinating an event for an online game from start to finish
- Participating in improving game performance
Disadvantages:
- Lower salary in France
- Knowing how to manage pressure and stress
- A sought after job, but few job offers
Is it possible to be a freelance live operations manager?
It is not uncommon for a live operations manager to work as a self-employed person. They can be a consultant and offer their services to a publisher. Choosing to exercise your profession in this way is to have guaranteed freedom. However, you will need a few years of experience to be able to do this. Knowing the issues and mastering the cogs and tools is mandatory when getting into the deep end alone. In addition, having a small network can help get your first contracts. Being a freelancer means being able to organise yourself well, being rigorous, having a commercial side, and knowing how to manage time effectively.
In summary
Live operations manager in video
How can you become a live operations manager?
You become a live operations manager after having completed a master’s degree. You’ll need a high level of study to be able to meet the publisher’s expectations. You have to understand monetisation and production, marketing and sales. It is a job with a reasonably broad outlook; we train future live operations managers at G. Business with our MBA in marketing, communication and digital transformation of video games diploma.